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Accessibility Statement

Our Commitment to Accessibility

At Amir Rug Gallery, we are dedicated to providing an accessible and user-friendly website for everyone, including individuals with disabilities. We believe that all visitors should be able to access our website and services with ease, and we are committed to continually improving the accessibility of our site.
 

Conformance Status

Our website is partially conformant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Partial conformance means that some parts of the content may not fully comply with the accessibility standard. We are actively working towards achieving full conformance by identifying and addressing any accessibility barriers.
 

Efforts to Support Accessibility

We take measures to ensure accessibility, including ongoing assessments by regularly auditing our website to identify and rectify issues, staff training to educate our team about best practices, and encouraging user feedback to discover and address any barriers.
 

Accessibility Features

Our website includes features such as alternative text descriptions for all meaningful images, keyboard navigation to allow use without a mouse, clear and legible fonts with sufficient sizing, appropriate text and background color contrast, and a responsive design accessible on various devices and screen sizes.

Technical Specifications

The accessibility of Amir Rug Gallery relies on technologies such as HTML5 for semantic content structuring, WAI-ARIA to enhance accessibility of web content and applications, CSS for consistent styling and layout, and JavaScript to provide interactive elements while maintaining accessibility.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with modern web browsers like Chrome, Firefox, Safari, and Edge, as well as assistive technologies including screen readers like JAWS, NVDA, and VoiceOver.

Limitations and Alternatives

Despite our best efforts, some content may not be fully accessible. This may include third-party features or plugins that do not fully comply with accessibility standards and some downloadable PDF documents. We are working to provide accessible alternatives. If you encounter any issues, please contact us for assistance.

Feedback and Complaints Process

We welcome your feedback on the accessibility of Amir Rug Gallery. If you experience any barriers or have suggestions on how we can improve, please let us know. You can contact us by email at ruga@bellsouth.net, by phone at 305 974 2371, or by mailing address at 2830 NE 187th St Aventura Fl, 33180. We aim to respond to accessibility feedback within 2 business days.

Our complaint process involves several steps. Upon receiving your complaint, we will acknowledge receipt within 2 business days. Our team will investigate the issue and determine the necessary steps to address it. We will inform you of the outcome and any actions taken within 10 business days.

Approval of This Statement

This accessibility statement was approved by Amir Farshchi, CEO, on 10/10/2024.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include implementing regular updates to enhance features, engaging users with disabilities to test our site's accessibility, and periodically reviewing our policies and practices.

Additional Accessibility Resources

For more information on web accessibility, you may visit the Web Accessibility Initiative (WAI) at https://www.w3.org/WAI/ and the Web Content Accessibility Guidelines (WCAG) Overview at https://www.w3.org/WAI/standards-guidelines/wcag/.

Thank You

Thank you for visiting Amir Rug Gallery. We are committed to providing an inclusive experience for all our visitors and appreciate your support in enhancing our website's accessibility.

This statement was prepared on 10/10/24.

Privacy Statement

At Amir Rug Gallery, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.amirruggallery.com ("Website") or interact with our services.

1. Information We Collect

**Personal Information**

We may collect personal information that you voluntarily provide to us when you make a purchase or place an order through our Website, sign up for our newsletter or subscribe to receive updates, contact us via email, phone, or through our contact forms, or participate in surveys, promotions, or contests. The personal information we collect may include your name, email address, mailing address, phone number, payment information (processed securely through third-party payment processors), and any other information you choose to provide.

**Non-Personal Information**

We may also collect non-personal information automatically when you interact with our Website, such as your IP address, browser type and version, operating system, referring website, pages you view on our Website, and the date and time of your visit.

**Cookies and Similar Technologies**

Our Website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist with our marketing efforts. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We use the collected information for purposes including order processing, customer service, marketing communications, personalization, analytics, and legal compliance. Specifically, we process and fulfill your orders, including sending you emails to confirm your order status and shipment. We respond to your inquiries, requests, or feedback. If you have opted in, we send you newsletters, promotions, or other marketing materials. We personalize your experience on our Website and deliver content relevant to your interests. We analyze Website usage to improve our services and marketing efforts. We comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party companies that assist us in operating our Website, conducting our business, or servicing you, such as payment processors, shipping companies, and email service providers. These parties are obligated to keep your information confidential and use it only for the purposes of providing services to us. When required by law or in response to legal processes, we may disclose your personal information to law enforcement authorities, courts, or other governmental agencies.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Your Rights and Choices

**Access and Correction**

You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

**Opt-Out of Marketing Communications**

If you no longer wish to receive marketing emails from us, you can opt out by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.

**Cookies**

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being used. If you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.

6. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it promptly.

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Amir Rug Gallery. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. International Data Transfers

If you are accessing our Website from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using our Website, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised version will be effective when it is posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Amir Rug Gallery  
2830 NE 208th St Aventura Fl, 33180 
Email: ruga@bellsouth.net  
Phone: 305 974 2371

This Privacy Policy was last updated on 10/10/24.

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